Terms and conditions

No water base paint or stained to be use on door at all time.

10 mm trimming allowance on each edge of the door. Any door trimming more than allowance void warranty.

Natural variations of colour and texture of the timber are not to be considered defects. Minor shrinking and swelling of components particularly raised panels, is a normal characteristic of timber which varies with seasonal humidity conditions and is not considered a defect.

Doors are to be accorded reasonable treatment by the purchaser and should be stored or hung in a dry building and not in damp, moist or freshly plastered areas.

The structural strength of the Door shall not be impaired in fitting the Door, application of Hardware, cutting (Doors shall only be trimmed to Manufacturer’s recommended maximum amount) or Altering the Door. Fitting Locks or Hardware to Stile and Rail Joints is to be avoided.

Upon arrival, Doors must be inspected for any visible defects before hanging or applying 1ST coat of paint/ stain or varnish finish.

Notice must be given within 5 (five) working days of delivery of any defects found to Quality Timber Doors Pty Ltd.

Immediately after fitting and prior to hanging, the entire Door including Door Top, Sides and Bottom Edges and at cut outs (for locks, handles or hinges) two coats of paint/stain or varnish must be applied to prevent undue absorption of moisture.

 Quality Timber Doors Pty Ltd cannot be held responsible for any conditions beyond its control, such as variation in Moisture Content of the atmosphere. (Semi-Gloss or Satin finishes are recommended for all Doors to reduce “show through.”

All finishes are to be applied in strict accordance with paint/stain or varnish manufacturer’s instructions. No water base paint on timber veneer door

Doors should be finished in light reflective colours to reduce the risk of heat absorption which may cause warping or shrinking. DARK COLOURS PAINT/STAIN WILL VOID WARRANTY. Both faces should have similar colours applied.

Doors should be hung in weather protected area with loose beading face externally. Regular inspection and maintenance should be undertaken to prevent deterioration.

Quality Timber Doors Pty Ltd will not assume responsibility for Doors which become defective due as a result of failing to follow these recommendations after Doors leave the control of Quality Timber Doors Pty Ltd.

Quality Timber Doors Pty Ltd is not liable to reimburse any purchaser for Doors repaired or replaced without prior written consent. As set out in Australian Standards AS 2688 (1984 – Timber Doors), a warp not exceeding 5mm for 2040mm height and 6mm for 2400mm height shall not be considered a defect.

Nothing contained herein shall exclude the rights which any purchaser may have as a result of any obligations imposed on manufacturers and suppliers by the Trade Practices Act or similar State and Territory Laws.

All material supplied by Quality Timber Doors Pty Ltd are warranted to be of good quality workmanship and free from defects which render them unfit or unserviceable to use for two (2) years from the date of shipment by us.

Quality Timber Doors Pty Ltd subjects to it Terms and Conditions of sale agrees to replace at its option, unfinished and without any extra charge, any door found to be defective within the meaning of this warranty.

Good need to be inspect on pick up or delivery. Notify our office of any damage or defect within 5 working days

No refund will be given if customer change their mind or cancel order.

30% purchase and handling fee apply if customer want to return or exchange.